How We Work
At SmartChoice Stays, we specialise in managing premium properties across Berkshire and Cornwall, offering a comprehensive service to make short-term rentals stress-free and highly rewarding. We provide an exceptional experience for both guests and property owners, ensuring that your property is cared for and consistently delivering strong returns.
Whether you are transitioning from traditional tenancies or have experience in the short-stay market, our complete hands-off approach is designed to maximise your property’s potential. As a family-run business, we understand the value of personal connections. We work closely with each property owner to deliver a service that suits their individual needs while maintaining high standards to keep your property in outstanding condition.
Our Service includes:
Preparing Your Property: We manage every aspect of preparing your property to welcome guests, ensuring it is beautifully furnished and well-equipped to provide a comfortable stay.
Marketing & Listing Management: Using professional photography, we create standout listings that attract attention. We market your property on multiple platforms to maximise exposure and drive bookings, ensuring high occupancy.
Guest Vetting & Management: We handle all aspects of guest management—from vetting and booking to payments and check-ins. Our 24/7 support ensures guests feel valued and well taken care of, leading to great reviews and repeat stays.
Competitive Pricing Strategy: We constantly monitor market conditions using specialised tools to adjust nightly rates and minimum stays, optimising rental income and maximising your return on investment (ROI). Our pricing strategy takes into account market trends, local events, and seasonality to keep your property competitively priced and attractive to guests.
Professional Cleaning & Quality Amenities: Between every stay, we provide professional cleaning services, as well as fresh, high-quality linen and toiletries, ensuring your property is always spotless and ready for the next guest.
Ongoing Property Maintenance: Our maintenance team takes care of routine upkeep and any urgent repairs, keeping your property in excellent condition, which helps sustain its value and attractiveness.
Guest Relations: We handle all guest communications, eliminating any late-night disruptions for you. Our local team is available 24/7 to address guest queries and provide support throughout their stay.
Maximising Exposure: To guarantee a steady stream of bookings, we list your property across multiple channels—focusing on both long-term corporate clients and short-term visitors through platforms like Booking.com, Airbnb, Vrbo, and specialist corporate sites like SilverDoor and Comfy Worker—to secure consistent and reliable income.
Property Preparation
If you'd like additional support, we offer an optional service where we manage the purchasing and installation of new furniture, decoration, and any other work required, to ensure your property is fully equipped for guests without any hassle on your part.
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Landlord/Owners Testimonials
Testimonial from Landlord of a 2 bed apartment in St Ives that we started working with in March 2025
I have owned my holiday rental for over 25 years. Over the last few years, it has become increasingly challenging with costs rising and bookings slowing down. I was looking at other options as clearly the old model of holiday letting wasn’t working. I even looked at selling but the local agents said that wasn’t a viable option either as so many holiday lets were on the market, and not selling.
It was around the start of the year that I got talking to Kelly who outlined Smart Choice Stays business model. It was identical to the Rent-to-Rent model that I was using at the time on two of my other properties, and that was working like a dream and had done for the previous four years.
As we developed the idea of Smart Choice Stays using my property, it became clear that Kelly was very switched on to what was needed to make the model work. After a relatively short time I decided that this was the right thing for me to do. From that day forward, it has proved to be the best thing I could have done. Smart choice Stays have proved to be very easy to work with, very professional and much in tune with the market. My property has had a complete makeover and is now looking the best it has looked. It is now 90% booked for the year.
I now have a net income that is greater than before. And the income is guaranteed. No more worrying about how many bookings I have got, or if the bookings will be cancelled. No more concerns about a grumpy holiday maker leaving a bad review because it rained all holiday and they need someone to take their frustration out on. With this model, I get to keep my property, get a guaranteed income and still have the opportunity to use it for my own short breaks.
If you are looking to unload the grief, hassle, uncertainty and stress of running your own holiday let, but want to guarantee covering the costs while still having access to your property for your own use, then Smart Choice Stays will provide you with the answer. Easy to work with, and very professional in their approach.
Chris, May 2025
